How is each tenant's data kept separate?

Each tenant operates in a fully isolated workspace. Their agents, customers, and tickets are never visible to other tenants.

Can tenants use their own domain?

Yes. The platform supports custom domains per tenant so each business can have a branded helpdesk URL.

The platform includes hooks for subscription billing integration. You can connect it to your preferred payment gateway to charge tenants automatically.

What is the difference from the self-hosted version?

The self-hosted version is single-tenant (one company). This SaaS edition supports unlimited tenants, making it suitable for selling helpdesk access as a service.

SaaS

Ticketing Expert (SaaS) - Multi-Tenant Ticketing System

5.0 · Verified purchase

Turn Ticketing Expert into a full SaaS business. This multi-tenant edition lets you onboard multiple companies as separate tenants, each with their own agents, ticket queues, and settings — all managed from a single admin panel. Offer helpdesk-as-a-service and start generating recurring revenue.

What's included

Unlimited tenant workspaces
Per-tenant agent & customer management
Fully isolated ticket queues
Subscription billing integration
Tenant self-service onboarding
Custom domain per tenant
White-label & branding support
Central super-admin panel
REST API access
One-time purchase, lifetime updates

Frequently asked questions

One-time price

$69

Pay once. No renewals. Yours forever.

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Lifetime access & updates

Free support included

Well-documented code

Regular feature updates

Product details

Category SaaS

Rating

5.0

License Regular

Support Included free

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Ticketing Expert (SaaS) - Multi-Tenant Ticketing System

Multi-tenant SaaS ticketing system — sell helpdesk access to multiple businesses. One-time payment, lifetime access, free support included.

Buy Now — $69 →